FAQ
Frequently asked questions
We accept STL, STEP, 3MF, and OBJ files. If your file is in another format, contact us and we can usually convert it.
Most orders complete within 24–48 hours of confirmation, depending on size, material, and current queue volume.
Yes — you can choose pickup or shipping at checkout on the pricing calculator.
Absolutely. Our Design Assistance service covers modeling, repair, and print-optimization for a flat consulting rate.
If a part doesn't meet the agreed specification due to an error on our end, we reprint it at no charge.
Yes, we have extended build-volume printers and can also print large models in sections for assembly.